Effective date: 9th March 2016
Last update: 9th March 2016
We take privacy seriously at Superplus AS and this policy is designed to tell you what information
we collect and how we use it. This policy covers the Superplus AS website and the Superspeak app.
Please review this policy from time to time as we may make changes. It forms part of our terms of
service and explains your rights and responsibilities when using our services. If you have any
questions please contact us at firstname.lastname@example.org
This Application is directed to parents, teachers and caregivers of children under the age of 13. It
doesn’t require the user to disclose any more information than is reasonably necessary to
participate in its activity.
Parents may review the personal information about their child collected by this Application – if any –
outlined in the rest of this policy, ask for its deletion and request any further collection or use to be
omitted by contacting the Owner. Parents may also agree to the collection and use of their child’s
information, but still not allow disclosure to third parties, unless disclosure is integral to the Service.
Data Controller and Owner
Superplus AS, Gausdalsveien 55, 9020 Tromsdalen (Norway), email@example.com
What Kind of Information is Collected?
There are two types of data that websites and apps can collect about their users. The first one is
called personal data. This is personally identifiable information that identifies a user as an individual.
Superplus collects an email address, name and password in order to register an adult account. We may
collect personal information that adults voluntarily provide in the profile. This includes a child’s first
name, first initial of last name, age and gender. Adults may also voluntarily provide images of a child
and a diagnosis neither of which are shared publicly or with any third parties.
Sharing of profiles is available between adult users with a SuperSpeak account. In order to share a
profile with another individual, you may provide an email address and invite an individual to create a
SuperSpeak account in order to have limited access to a child’s profile on another account and
device. The profile is never made publically available. A limited version of the child’s profile is visible
to account holders that have been expressly invited by the parent or responsible adult. This profile
does not include a child’s image or diagnosis.
The second type is non personal data which doesn’t directly identify an individual. Superplus may
collect non personal information about the use of the website and apps to help us improve our
More about Personal Data
Please note that if a parent posts personal information about themselves via social media, in
addition to being collected, this data is made public for others to see. The parent is responsible for
disclosing this data.
More about Non Personal Data
To help us provide you with the best service we work with a third party analytics providers called
Google Analytics, MixPanel and Parse.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the
Data collected to track and examine the use of this Application, to prepare reports on its activities
and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising
http://www.google.com/intl/en/policies/privacy/. If you would like to opt out of the use of Google
Analytics please follow the instructions here: http://tools.google.com/dlpage/gaoptout?hl=en.
MixPanel is an analytics service provided by Mixpanel Inc. For more information please see their
follow the instructions here: https://mixpanel.com/optout/.
Parse Core & Push is a hosting and backend service provided by Parse LLC. Various types of Personal
used in the SuperSpeak app are stored within the Parse backend service. For more information
The information collected is for internal use only and can’t be shared. It’s just for us to help us
to analyze it.
We may disclose your personal information if required by law or in the event of a company sale or
proposed change of ownership. We may also disclose it to protect Superplus’ rights and properties
or to investigate fraud or intellectual property infringement.
We may include links to third parties from the website or services. Superplus isn’t responsible for
these companies and because we have a link doesn’t mean we endorse them. Your use of our
services maybe subject to the terms and conditions and privacy policies of other services that we
don’t control such as mobile app stores, mobile software platforms or payment processors. Please
be sure to check their privacy policies if you decide to visit them.
The Data Controller processes the Data of Users in a proper manner and shall take appropriate
security measures to prevent unauthorized access, disclosure, modification, or unauthorized
destruction of the Data.
Superplus uses generally accepted security measures and safeguards in an attempt to keep the data
it collects secure and requires that the third parties it works with agree to do the same. The
measures and safeguards include limiting access to the data to those persons who need it to
complete their work for Superplus and using a fire-wall protected environment and storing personal
information in secure operating environments. That said, Superplus cannot and does not guarantee
and does not accept liability for unintentional disclosure.
How to update or remove your information
Superplus keeps your content for as long as necessary in providing the services. If you want to opt
out of services, review your information or delete it please contact us at firstname.lastname@example.org or write
us at: Superplus AS, Gausdalsveien 55, 9020 Tromsdalen (Norway)
The Data is kept for the time necessary to provide the service requested by the User, or stated by
the purposes outlined in this document, and the User can always request that the Data Controller
suspend or remove the data. If you have any questions please contact us at
Notice to EU/EEA Member State Residents
Superplus may store and/or transfer your personal data in and outside
of EU/EEA member states and the United States in accordance with mandatory legislation and this
This privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC
Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive
2009/136/EC, on the subject of Cookies.