Privacy Policy of SuperSpeak

Effective date: 9th March 2016

Last update: 9th March 2016

Privacy Policy

We take privacy seriously at Superplus AS and this policy is designed to tell you what information

we collect and how we use it. This policy covers the Superplus AS website and the Superspeak app.

Please review this policy from time to time as we may make changes. It forms part of our terms of

service and explains your rights and responsibilities when using our services. If you have any

questions please contact us at

This Application is directed to parents, teachers and caregivers of children under the age of 13. It

doesn’t require the user to disclose any more information than is reasonably necessary to

participate in its activity.

Parents may review the personal information about their child collected by this Application – if any –

outlined in the rest of this policy, ask for its deletion and request any further collection or use to be

omitted by contacting the Owner. Parents may also agree to the collection and use of their child’s

information, but still not allow disclosure to third parties, unless disclosure is integral to the Service.

Data Controller and Owner

Superplus AS, Gausdalsveien 55, 9020 Tromsdalen (Norway),

What Kind of Information is Collected?

There are two types of data that websites and apps can collect about their users. The first one is

called personal data. This is personally identifiable information that identifies a user as an individual.

Superplus collects an email address, name and password in order to register an adult account. We may

collect personal information that adults voluntarily provide in the profile. This includes a child’s first

name, first initial of last name, age and gender. Adults may also voluntarily provide images of a child

and a diagnosis neither of which are shared publicly or with any third parties.

Sharing of profiles is available between adult users with a SuperSpeak account. In order to share a

profile with another individual, you may provide an email address and invite an individual to create a

SuperSpeak account in order to have limited access to a child’s profile on another account and

device. The profile is never made publically available. A limited version of the child’s profile is visible

to account holders that have been expressly invited by the parent or responsible adult. This profile

does not include a child’s image or diagnosis.

The second type is non personal data which doesn’t directly identify an individual. Superplus may

collect non personal information about the use of the website and apps to help us improve our


More about Personal Data

Please note that if a parent posts personal information about themselves via social media, in

addition to being collected, this data is made public for others to see. The parent is responsible for

disclosing this data.

More about Non Personal Data

To help us provide you with the best service we work with a third party analytics providers called

Google Analytics, MixPanel and Parse.

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the

Data collected to track and examine the use of this Application, to prepare reports on its activities

and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising

network. For more information, please see their privacy policy: If you would like to opt out of the use of Google

Analytics please follow the instructions here:

MixPanel is an analytics service provided by Mixpanel Inc. For more information please see their

privacy policy: To opt out of the use of MixPanel’s services please

follow the instructions here:

Parse Core & Push is a hosting and backend service provided by Parse LLC. Various types of Personal

Data are collected as specified in the privacy policy of the service. All content, photos and sound

used in the SuperSpeak app are stored within the Parse backend service. For more information

please see their privacy policy here:

The information collected is for internal use only and can’t be shared. It’s just for us to help us

improve our services for you. We may use cookies and web beacons to help deliver our services and

to analyze it.

We may disclose your personal information if required by law or in the event of a company sale or

proposed change of ownership. We may also disclose it to protect Superplus’ rights and properties

or to investigate fraud or intellectual property infringement.


We may include links to third parties from the website or services. Superplus isn’t responsible for

these companies and because we have a link doesn’t mean we endorse them. Your use of our

services maybe subject to the terms and conditions and privacy policies of other services that we

don’t control such as mobile app stores, mobile software platforms or payment processors. Please

be sure to check their privacy policies if you decide to visit them.


The Data Controller processes the Data of Users in a proper manner and shall take appropriate

security measures to prevent unauthorized access, disclosure, modification, or unauthorized

destruction of the Data.

Superplus uses generally accepted security measures and safeguards in an attempt to keep the data

it collects secure and requires that the third parties it works with agree to do the same. The

measures and safeguards include limiting access to the data to those persons who need it to

complete their work for Superplus and using a fire-wall protected environment and storing personal

information in secure operating environments. That said, Superplus cannot and does not guarantee

and does not accept liability for unintentional disclosure.

How to update or remove your information

Superplus keeps your content for as long as necessary in providing the services. If you want to opt

out of services, review your information or delete it please contact us at or write

us at: Superplus AS, Gausdalsveien 55, 9020 Tromsdalen (Norway)

The Data is kept for the time necessary to provide the service requested by the User, or stated by

the purposes outlined in this document, and the User can always request that the Data Controller

suspend or remove the data. If you have any questions please contact us at

Notice to EU/EEA Member State Residents

Superplus may store and/or transfer your personal data in and outside

of EU/EEA member states and the United States in accordance with mandatory legislation and this

Privacy Policy. By using the sites or services, you consent to such transfer.

This privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC

Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive

2009/136/EC, on the subject of Cookies.